๐Ÿง  Psychologyโ†’๐Ÿ” UX Researchโ†’๐ŸŒฑ Helping People

I study how people think.
Then I fix what makes
them struggle.

My background in psychology gives me a structural advantage in UX research โ€” I don't just observe behavior, I understand the cognitive and emotional mechanisms driving it. That means faster insight synthesis, sharper methodology choices, and findings that actually change decisions.

Anna de los Santos
Behavioral Science Cognitive Load Theory Qualitative Research Usability Testing Research Strategy Mental Health Tech
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Psychology First

I start with how people actually think โ€” cognitive load, memory constraints, emotional state โ€” before touching a research plan. That background shapes every question I ask.

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Method to the Moment

Generative research when the problem space is unclear. Evaluative when a design exists and needs stress-testing. I choose methods based on what the team needs to decide next.

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Findings That Drive Decisions

Insights only matter if they change something. I frame findings around the product decision they inform โ€” not just what I observed, but what the team should do about it.